Privacy Policy

Who we are

Caña is a group of four licensed cannabis stores in Los Angeles, California. When this policy says we, us or our team, it means Caña and its four stores.

• Caña Beverly, 8430 Beverly Blvd, Los Angeles, CA 90048. Phone (310) 431-9415. State license C10-0001251-LIC.
• Caña Sylmar, 13509 Hubbard St, Sylmar, CA 91342. Phone (818) 384-2522. State license C10-0000397-LIC.
• Caña Harbor City, 1227 W 253rd St, Harbor City, CA 90710. Phone (424) 305-4416. State license C10-0000416-LIC.
• Caña Silver Lake, 2904 Hyperion Ave, Los Angeles, CA 90039. Phone (818) 385-5115. State license C10-0001658-LIC.

You can write to our team at info@canaofficial.com.

What this policy covers

This policy covers our website, canaofficial.com, and the online menu and store on it. It also covers the emails and texts we send and the visits you make to our stores.

Other companies’ websites have their own policies. This one does not cover them, even when we link to them.

The information we collect

Our site and our stores collect information in the ways below. Each one is named in plain words.

1. Our contact form and our deals sign up form

Our two forms are built with a WordPress tool called Forminator.

The contact form asks for your name, your email, which store you mean, what your message is about and your message. Your phone number is optional. You also tick a box to say you are 21 or older.

The deals sign up form asks for your email and your store. Your first name and your mobile number are optional. You tick a box to say you are 21 or older. A second box asks if you want deals by text, and that box is optional too.

When you send a form, our site emails what you typed to our store team.

2. Google Analytics

We use Google Analytics, through a WordPress tool called Google Site Kit, to see how people use our site. It records the pages you view, your device and browser, and your rough location, such as your city. It uses cookies to do this.

We use these numbers to make our site better. Google explains how it uses this data in Google’s privacy policy.

3. Cloudflare

Our site uses Cloudflare to protect it from attacks and to load pages faster. Cloudflare sees your IP address, which is the number your device uses on the internet. It may also set cookies that help it tell people from bots.

4. Our online menu and store, from Sweed

Our online menu and ordering come from Sweed, the point of sale system our stores use. You see them on canaofficial.com. When you make an account or place an order, Sweed collects:

• your name, email and phone number
• your pickup store, or your address for delivery
• your order and your past orders
• the information needed for your age and ID check

Sweed also sends our order and account emails and texts for us. Sweed’s own terms and privacy policy apply when you use the online store.

5. Sign in with Google, Facebook, Yahoo or Apple

Our online store lets you sign in with a Google, Facebook, Yahoo or Apple account. If you do, we get your name and your email. We also get your profile picture, if you allow it. We never get your password.

We use these details to set up your account and sign you in. We do not sell them, and we do not use them for ads.

6. Our web host’s server logs

Like most websites, our site records each visit in a server log at our web host. A log line shows your IP address, your browser, the page you asked for and the time.

7. In our stores and at delivery

California law requires a check of a valid photo ID before every sale. Our staff check your ID in the store, and our driver checks it at your door.

Maps from Google

Some of our pages, this one included, show maps from Google. When a map loads, Google can see your IP address and may set its own cookies.

How we use your information

We use personal information for these reasons, and for no others:

• to answer your messages
• to take, prepare and hand over your orders
• to check that you are 21 or older, as California law requires
• to send you deals by email or text, but only if you signed up
• to protect our site and stop fraud
• to see how people use our site, so we can make it better
• to follow the law, such as California’s rules for cannabis sales records

Emails and texts

We send marketing emails and texts only to people who sign up for them.

To stop our emails, use the unsubscribe link in any email. To stop our texts, reply STOP to any text. Message and data rates may apply.

Order and account messages are a different kind of message. They tell you about an order or your account. We may send them after you stop marketing messages.

Who we share it with

We share personal information only with the companies that do work for us, and only for that work:

• Google, for our site numbers (Google Analytics) and for sign in, if you pick Google
• Cloudflare, for security and speed
• Sweed, for our online menu, your orders, and order emails and texts
• our web host, which stores our site and its server logs
• Facebook, Yahoo or Apple, but only if you sign in with one of them

We also share information when the law requires us to, such as a request from a state regulator or a court order.

If our business is sold or merged, personal information may go to the new owner. This policy then applies to the new owner.

We do not sell or share your information

California law gives two words a special meaning. To sell means to give personal information to another company for money or for something else of value. To share means to give it to another company for ads that follow you from site to site. The law calls those ads cross-context behavioral advertising.

We do not sell your personal information. We do not share it for cross-context behavioral advertising.

Our site honors Global Privacy Control, a setting in some browsers. If your browser sends that signal, we treat it as a request to opt out of sale and sharing.

Do Not Track

Some browsers send a Do Not Track signal. There is no common standard for it, so our site does not answer it. We treat Global Privacy Control as the signal instead.

Cookies

A cookie is a small file that a website saves in your browser. Google Analytics, Cloudflare, Google maps and our online store use cookies.

You can block or delete cookies in your browser settings. Some parts of our site, like the online store, may not work without them.

Your California privacy rights

If you live in California, the California Consumer Privacy Act gives you these rights:

• The right to know. Ask what personal information we have about you, where it came from, why we use it and who we share it with.
• The right to delete. Ask us to delete personal information we collected from you. The law lets us save some records, such as the sales records the state requires.
• The right to correct. Ask us to fix personal information that is wrong.
• The right to opt out of sale or sharing. We do not sell or share personal information. You can send an opt out request anyway, or turn on Global Privacy Control.
• The right to limit sensitive personal information. Sensitive personal information includes things like a driver’s license number or your precise location. You can ask us to use it only for what you asked us to do, like checking your age.
• The right to no discrimination. We will not charge you more, give you worse service or treat you differently because you used these rights.

How to ask

Email us at info@canaofficial.com and tell us which right you want to use. You can also call any of our four stores, and our team will help you send the request.

We check who you are before we act on a request. We ask you to confirm details we already have, like your email or your phone number.

An authorized agent can make a request for you. We ask the agent for your signed permission, and we may ask you to confirm who you are with us.

We answer within 45 days. If we need more time, we tell you why, and we can take up to 45 more days.

Shine the Light

California’s Shine the Light law is Civil Code section 1798.83. It lets California residents ask which companies got their personal information for those companies’ own direct marketing.

We do not give personal information to other companies for their own direct marketing. To ask about it, email info@canaofficial.com.

Children

Our site, our online store and our stores are for adults 21 and over. We do not knowingly collect information from anyone under 21.

If you think a person under 21 gave us personal information, email us. We will delete it.

How we protect your information

We protect your information with security tools, including Cloudflare and encrypted connections (HTTPS). Only our staff and the companies that do work for us can see it, and only when they need it for that work.

No website is 100% safe. We cannot promise that information will never be lost or stolen.

How long we save your information

We save personal information only as long as we need it for the reasons in this policy, or as long as the law requires.

California’s cannabis rules require every licensed store to save its business records, sales records included, for at least seven years. So we save sales records for at least seven years.

We delete other information when we no longer need it.

Links to other sites

Our site links to other sites, such as Google and Sweed. Those sites have their own privacy policies. We are not responsible for what they do with your information.

Changes to this policy

We may update this policy. When we do, we change the date at the top of this page. If a change is big, we also post a notice on our site.

Contact us

Questions about this policy or your information? Email info@canaofficial.com or call any of our four stores.